NEW STORE - Wauwatosa, WI - Deli Team Leader

Title: NEW STORE - Wauwatosa, WI - Deli Team Leader
Source: MyJobHelper
Category: New Store Jobs, Long-Term
Posted On: 2015-03-31T00:00:00.000-04:00
Description:

Meijer is a leading Supercenter located in five states throughout the Midwest, with over 200 stores and more than 60,000 employees. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, and stores, distribution centers, and manufacturing facilities throughout Michigan, Indiana, Illinois, Ohio, Kentucky, and Wisconsin. As a multi-billion dollar retailer, Meijer is ranked as the 19th largest privately held company in the country. We have become a respected leader in the competitive retail market by sticking to our core values of customers, competition, family, freshness, and safety & health.

Currently, Meijer is looking for a Deli Team Leader. The individual selected for this position will be responsible for planning, directing and supervising team members in the day to day operations of the Deli area. Managing Deli department operations, suggests changes to inventory, pricing and purchases when needed. Ensuring appropriate service levels at the Deli counter to provide minimal wait time for customers. Responsible for the department staff training, assignments and scheduling.
Key responsibilities include:

  • Supervising and directing Deli team members


  • Ensuring the Deli Team is properly hired, staffed and thoroughly trained in all aspects of their jobs and have completed all required training


  • Promoting succession planning by providing career paths and identifying development needs for the Deli team members


  • Modeling exceptional, fast and friendly customer service


  • Communicating the Meijer Friendly Initiative in all team meetings and conversations


  • Responsibility for all aspects of the profit and loss statement for the Deli Department


  • Reviewing sales goals, supply costs, stockloss/shrink results and goals


  • Reviewing Customer Survey and customer feedback from previous day or week


  • Providing consistent and great quality products and services


  • Ensuring Deli staff is trained on the various product offerings, push items, and product specifications to excel in satisfying the customer


  • Reliable and consistent attendance required


  • Managing and supervising team to:

    • Ensure fresh and appealing displays and products by checking codes, rotating products, and removing out of date products

    • Ensure shrink goals are met

    • Maintain correct Deli signage and pricing

    • Ensure the Deli counter displays are properly stocked

    • Maintain back stock in good order

    • Ensure team members comply with all applicable health and sanitization procedures



  • Promoting a safe work environment


  • Operating and sanitizing all Deli equipment in a safe and proper manner


  • Answer department telephone calls and pages quickly with excellent telephone etiquette


  • Working closely with the Bakery and Produce Departments to ensure customer satisfaction


  • Collaborating with Retail Specialist to ensure that Deli programs exceed customer expectations


  • Other daily tasks as required






Qualifications



  • High school diploma or its equivalent required

  • Minimum 2-3 years of related retail experience

  • Minimum 1 year of management experience

  • Demonstrated ability to add, subtract, multiply, and divide all units of measures, using whole numbers, common fractions, and decimals

  • Demonstrated ability to prioritize time and manage the time for others

  • Demonstrated ability to visually examine products for quality and freshness

  • Demonstrated ability to answer customer questions in a clear and service oriented manner

  • Demonstrated ability to conduct suggestive selling

  • Demonstrated ability to work safely

  • ServSafe Certification





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