Call centre performance tracking workbook re-design

Title: Call centre performance tracking workbook re-design
Source: Elance
Category: Financial Reporting
Posted On: Sun, 15 Mar 2015 14:11:06 EDT
Description:
To redesign an excel data entry and performance tracker sheet used to track call centre performance on a weekly and monthly basis. Tracking is by individual call agents. Looking to create dashboard reporting functionality in excel and add year to date.



Category: Finance & Management > Financial Reporting

Type and Budget: Hourly (Less than $10 / hr)

Time Left: Ends: 6d, 23h (Ends Sun, 22 Mar 2015 14:11:06 EDT)

Start Date: 15 Mar 2015

Proposals: 0

Client: Client (2 jobs posted, 100% awarded, $405 total purchased, Payment Method Verified)

Client Location: Dunstable, England, United Kingdom

Desired Skills: Customer Service Microsoft Excel call centre analytics

Job ID: 70198766


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